Privacy Policy

Last Updated: June 2026

At ALIA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide, including:

Full Name
Email Address
Phone Number
Billing and Shipping Information
Order Details
Customer Service Communications
Payment Information (processed securely through third-party payment providers)

We may also automatically collect certain technical and usage information, including:

Device Information
Browser Type and Settings
IP Address
Website Activity and Usage Data
Cookie and Session Data

How We Use Your Information

We use your information to:

Process and fulfill orders
Manage shipping and delivery
Provide customer support
Communicate regarding orders and inquiries
Improve our website, products, and services
Prevent fraud and maintain website security
Analyze website performance and customer experience
Send promotional communications where you have chosen to receive them

You may unsubscribe from promotional communications at any time using the unsubscribe link included in marketing emails or by contacting us.

Payment Security

We do not store or have direct access to your complete payment card information.

Payments are processed securely through trusted third-party payment providers that maintain their own privacy and security standards.

Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only when necessary with trusted third-party providers to:

Process payments
Deliver orders
Host and operate our website
Provide analytics and website functionality
Send customer communications
Comply with legal obligations

Our store infrastructure and services may rely on third-party providers including e-commerce, payment, logistics, communication, and analytics platforms.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Remember shopping cart and user preferences
Improve website functionality and performance
Analyze website traffic and visitor behavior
Support marketing and promotional activities where permitted

You may manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

International Data Transfers

Your information may be processed or stored in countries outside your country of residence where our service providers operate.

We take reasonable steps to protect personal information during such transfers.

Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Process transactions
Comply with legal obligations
Resolve disputes
Enforce our policies

Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Object to certain processing activities
Withdraw marketing consent at any time

To exercise any applicable rights, please contact us using the details below.

Data Security

We implement reasonable technical and organizational measures to protect personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed toward children under the age required by applicable law, and we do not knowingly collect personal information from children.